There are a variety of ways to get in touch with someone to help:
Submit a Bug or Feature Request
Found a bug? Have product feedback or ideas? Tell us and make “Web Site Software” better, please Email to firstname.lastname@example.org
Looking for Official Support of Web Site Software?
Are you a paying customer needing help? We have support just for you, please Email to email@example.com (Please include as many details as possible to help us provide you with the best service.)